Terms and Conditions

Effective Date: April 2, 2026 · Last Updated: April 2, 2026

Your photos belong to you. Always.

BackInTime exists to help you preserve and restore your most treasured memories. We will never sell your photographs, use them for advertising, or train our AI on them without your explicit consent. Your photos are processed solely to deliver the restoration you requested — nothing more.

1. Introduction and Acceptance

Welcome to BackInTime (“we”, “us”, “our”). BackInTime is an AI-powered photo restoration service that helps you bring old, damaged, or faded photographs back to life.

These Terms and Conditions (“Terms”) govern your access to and use of the BackInTime website, mobile applications (iOS and Android), and all related services (collectively, the “Service”). By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not access or use the Service.

These Terms constitute a legally binding agreement between you (“User”, “you”, “your”) and BackInTime Pte. Ltd.

2. Eligibility

2.1 Age Requirements

You must be at least 18 years of age to create an account and use the Service. By using the Service, you represent and warrant that you are 18 years of age or older.

If you are between the ages of 13 and 17, you may only use the Service under the supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

We do not knowingly allow children under 13 to use the Service. If we become aware that a user is under 13, we will terminate their account and delete associated data.

2.2 Account Registration

To access most features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain and promptly update your account information.
  • Keep your password secure and confidential.
  • Notify us immediately of any unauthorised use of your account.
  • Accept responsibility for all activities that occur under your account.

You may not share your account credentials with any third party or create accounts for others without their consent.

3. Description of Service

3.1 Core Service

BackInTime provides an AI-powered photo restoration service that enables users to:

  • Upload old, damaged, faded, or low-quality photographs.
  • Apply AI-driven restoration, colourisation, enhancement, and repair to those photographs.
  • Download, share, and store the restored versions of their photographs.

3.2 AI Processing and Results

Our Service uses artificial intelligence and machine learning models to analyse and restore photographs. By using the Service, you acknowledge and agree that:

  • AI outputs are not guaranteed. Restoration results are generated algorithmically and may not accurately reflect the original photograph, the actual appearance of individuals depicted, or historical colour and detail.
  • Results are interpretive, not forensic. AI restoration is a creative and technical enhancement process, not a scientifically accurate reconstruction.
  • Results may vary. The quality of output depends on the quality, resolution, and condition of the original photograph you upload.
  • No warranty of accuracy. BackInTime makes no representations that AI-generated restorations are historically accurate, technically correct, or suitable for any evidentiary, medical, legal, or identification purpose.

You agree not to rely on AI-restored photographs as accurate historical, medical, legal, or scientific records.

3.3 Subscription Plans

The Service is offered under various subscription plans (including free tiers and paid plans). The features, processing limits, storage quotas, and pricing associated with each plan are described on our Pricing page and may be updated from time to time. Your continued use of the Service after any pricing change constitutes acceptance of the new pricing.

3.4 Service Availability

We strive to maintain high availability but do not guarantee uninterrupted, error-free, or continuous access to the Service. AI processing times may vary based on demand, file size, and server load. We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

4. User Content

4.1 Your Ownership

You retain full ownership of all photographs, images, and other content you upload to the Service (“User Content”). These Terms do not transfer ownership of your User Content to BackInTime in any way. We do not acquire any ownership rights over your photos by virtue of you using the Service.

By uploading User Content, you represent and warrant that you own it or have all necessary rights, licences, consents, and permissions to upload it and authorise us to process it as described in these Terms.

4.2 Licence Grant to BackInTime

By uploading User Content, you grant BackInTime a limited, non-exclusive, worldwide, royalty-free licence to:

  • Process, analyse, and transform your User Content solely for the purpose of providing the Service to you.
  • Store your User Content as necessary to deliver the Service.
  • Generate restored or enhanced versions of your User Content (“Processed Content”) and make them available to you.

The scope of this licence is strictly limited to delivering the Service you requested. We will not use your photos for any other purpose without your explicit consent.

This licence terminates when you delete the User Content from the Service or close your account, subject to backup and legal retention requirements described in our Privacy Policy.

4.3 AI Training — Your Photos Are Not Our Training Data

We do not use your photographs to train, fine-tune, or improve our AI models without your separate, explicit, and informed consent.

If we ever wish to use User Content for AI training purposes, we will:

  • Ask for your separate, opt-in consent before doing so.
  • Clearly explain how your photos would be used.
  • Allow you to withdraw that consent at any time.

4.4 Prohibited Content

You agree not to upload User Content that:

  • You do not have the legal right to upload and process.
  • Infringes any third party's intellectual property, copyright, or trademark rights.
  • Contains nudity, pornography, or sexually explicit material.
  • Depicts or promotes violence, abuse, exploitation, or illegal activities.
  • Violates the privacy or publicity rights of any person depicted, including by uploading photos of identifiable individuals without their knowledge or consent (except for personal, non-commercial family use).
  • Is subject to confidentiality obligations.
  • Has been obtained unlawfully or through deception.

We reserve the right to remove any User Content that violates this section and to suspend or terminate the account responsible, without prior notice.

4.5 Photographs of Individuals

BackInTime is designed primarily for personal and family photo restoration. You represent and warrant that for any photograph you upload depicting identifiable individuals:

  • You are that individual, or
  • You have the express permission of the individual(s) depicted, or
  • You are restoring family or personal historical photographs for personal, non-commercial use.

4.6 Processed Content

The restored and enhanced images produced by our AI (“Processed Content”) are derived from your User Content. You own the Processed Content to the extent that you own the underlying User Content. We do not claim any copyright or ownership in Processed Content.

5. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in a manner consistent with these Terms. You agree not to:

  • Use the Service to violate any applicable local, national, or international law or regulation.
  • Attempt to gain unauthorised access to any part of the Service, or to any system or network connected to the Service.
  • Transmit any unsolicited or unauthorised advertising or promotional material.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
  • Use any robot, spider, scraper, or other automated means to access the Service.
  • Upload viruses, malware, or any other malicious code.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Use the Service to defame, harass, stalk, threaten, or abuse any person.
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
  • Use the Service for any commercial purpose without our prior written consent, except as expressly permitted under your subscription plan.

We reserve the right to suspend or terminate your account if you violate this policy.

6. Intellectual Property

6.1 Our Intellectual Property

The Service, including its software, algorithms, designs, text, graphics, logos, and all other content created by BackInTime (excluding User Content), is protected by copyright, trademark, patent, and other intellectual property laws. All rights not expressly granted in these Terms are reserved by BackInTime.

6.2 Feedback

If you provide us with any feedback, suggestions, or ideas regarding the Service (“Feedback”), you grant BackInTime a perpetual, irrevocable, royalty-free, worldwide licence to use, reproduce, modify, and incorporate such Feedback into the Service without any obligation or compensation to you.

7. Payment and Billing

7.1 Paid Plans

Certain features of the Service require payment of fees. All fees are stated in the applicable currency at the time of purchase and are exclusive of applicable taxes unless otherwise stated.

7.2 Billing Cycle

Subscriptions are billed in advance on a monthly or annual basis, as selected by you at the time of purchase. You authorise us to charge your designated payment method on a recurring basis.

7.3 Taxes

You are responsible for all applicable taxes, levies, or duties imposed by taxing authorities. We will charge tax where required by law.

7.4 Refunds

Monthly Plans: We offer a 7-day money-back guarantee on your first month's subscription. After this period, monthly subscription fees are non-refundable.

Annual Plans: We offer a 14-day money-back guarantee on annual subscriptions. After this period, annual subscription fees are non-refundable except as required by applicable law.

Credits/One-time Purchases: All credit purchases are final and non-refundable unless required by applicable law.

7.5 Price Changes

We reserve the right to change our pricing at any time. For existing subscribers, we will provide at least 30 days' advance notice of any price increase before it takes effect.

7.6 Failed Payments

If your payment fails, we will attempt to notify you and may suspend access to paid features. Continued failure to pay may result in account termination.

8. Free Tier and Trial Periods

We may offer a free tier or trial period at our sole discretion. We reserve the right to modify, limit, or discontinue the free tier or trial at any time without notice. Upon expiry of a trial period, your account will either be downgraded to the free tier or billing will commence, as specified at the time of the trial.

9. Third-Party Services

The Service may integrate with or link to third-party services (e.g., payment processors, cloud storage providers, social sharing platforms). Your use of such third-party services is governed by their own terms and privacy policies. We are not responsible for the practices of any third-party service providers.

10. Disclaimers and Limitation of Liability

10.1 No Warranty

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF RESULTS.

We do not warrant that:

  • The Service will meet your specific requirements.
  • AI restoration results will meet your expectations or be of any particular quality.
  • The Service will be uninterrupted, timely, secure, or error-free.
  • Any errors or defects will be corrected.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BACKINTIME SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, LOSS OF PROFITS, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

IN NO EVENT SHALL BACKINTIME'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO BACKINTIME IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD $100).

10.3 Indemnification

You agree to indemnify, defend, and hold harmless BackInTime and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any rights of a third party.

11. Data Handling and Privacy

Your privacy is important to us. Our collection and use of your personal information and User Content is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described in our Privacy Policy.

12. Termination

12.1 By You

You may close your account at any time through the account settings. Upon closure, your User Content and Processed Content will be deleted within 30 days, subject to legal retention obligations.

12.2 By Us

We may suspend or terminate your account at any time, with or without cause, and with or without notice, including if we reasonably believe you have violated these Terms. We will notify you where practicable before taking such action.

12.3 Effect of Termination

Upon termination: (a) your licence to use the Service ends immediately; (b) you must cease all use of the Service; (c) we may delete your User Content and account data in accordance with our Privacy Policy; (d) accrued payment obligations survive termination.

Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

13.2 Dispute Resolution Process

In the event of any dispute arising out of or in connection with these Terms, the parties shall first attempt to resolve the dispute through good-faith negotiation. If not resolved within 30 days, disputes shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with its rules.

13.3 Class Action Waiver

YOU AGREE TO RESOLVE DISPUTES WITH US ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

14. General Provisions

14.1 Entire Agreement

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and BackInTime regarding the Service.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision in these Terms shall not constitute a waiver of that right or provision.

14.4 Assignment

You may not assign these Terms or any of your rights or obligations hereunder without our prior written consent. We may assign these Terms without restriction.

14.5 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or via a prominent notice on the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and close your account.

14.6 Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, natural disasters, war, terrorism, labour disputes, or internet service disruptions.

15. Contact Us

If you have any questions about these Terms, please contact us at:

BackInTime
Email: [email protected]
Website: https://www.backintime.app

These Terms and Conditions were last updated on April 2, 2026.